Order was perfect. Mitre looked and fit beautifully. Like orders before, the craftsmanship of not only the Mitre, but also the cassock and accessories were top shelf. My seamstress commented on how beautifully constructed all of the garments are. My only wish is that PSG retained our measurements to help simplify any future orders.
I am extremely disappointed that PSG advertised these vestments and accepted orders and payment from three (3) Bishops in my diocese including myself while knowing you did not have the fabric to make these vestments in stock. I made several inquiries asking for the expected shipping date, but was never given one. Additionally, I informed PSG of the date I needed my vestments and advised that if PGS could not deliver by that date that I would purchase additional vestments locally. Again, no one from PSG ever responded to my inquiry. Through all of this I was surprised to find out that two (3) other Bishops were also waiting for their vestments. One can only imagine how the three (3) of us looked at the Holy Conservation Service. No one from PSG have contacted any of the Bishops regarding this not so small matter. But, we’ve all been asked our opinion on the quality of the late Vestments that none of us have worn. PSG acts as if this is acceptable business practice, but it is not. We should have been made aware that of the face that you were out of stock and given a choice whether to take a chance on placing the order or going somewhere else for n order to meet our deadline. This makes us very reluctant in placing future orders with PSG.
Dear Father, Christian Greetings!
We sincerely apologize for the delay in your order and for the lack of communication on our part. Unfortunately, we were unaware that the fabric would be out of stock due to unforeseen circumstances. Recently, severe flooding in India caused the fabric shipment to be stuck in a different state, which was an unexpected issue that significantly impacted our delivery timeline. We understand the gravity of the situation and regret not informing you sooner about the delays. Please be assured that we are taking immediate steps to improve our processes and prevent such issues in the future.
Thank you for your understanding and patience during this time.
Hello and good day! My MITRE is made very well very impressed with the material. The size is a little tight, however, i very impressed with the product.
As a senior bishop in ministry it’s very important to me that my vestments are of the highest quality! PSG unequivocally have met my every expectation for which I’m grateful!
I have lost confidence in PSG, will not return.
Roman Cassock
Custom - tailored cassock adorned with trims & fabric exposed buttons and matching Band Cincture enhanced with knotted fringes is the pinnacle attire of PSG