SHIPPING Policy
Yes we do ship internationally exceptional of some countries like Russia, China, Africa.
Each country is separated under different zones. Each zone has a different shipping rate. So the shipping rate will be determined by your state and country.
Yes we ship through courier services like UPS or Fedex. So the tracking number will be provided by email at the time of dispatch.
The package will be delievered in 4 to 5 days after its is dispatched.
Some countries like United states often do not charge custom fees but countries like United kingdom or other European countries might charge some value which is bearable by the buyer.
PAYMENTS
We accept payments through Credit card/Debit card/Paypal.
Paypal is just a gateway which we use to receive payments. So you need to choose the paypal express checkout and you may use the alternate option "Pay using Debit/Credit card" at the Paypal login page after you click confirm order.
We are sorry we do not accept cheques as our home office is located in India. However we accept e-cheques through Paypal.
This may happen sometime when the refresh button is pressed after payment or when the backspace key is clicked at the time of payment. However, you will get an order update within 12hours. If you do not get any update, you can just mail to sale@psgvestments.com with your name, shipping address, and proof of payment, so we will pull your order from the shopping cart and will send you an update within 12hours. (NOTE: Please do not clear your shopping cart)
Product
All our cassocks and robes are made to measure. So we will require your measurements while placing your order. We suggest you get measured by a professional tailor to achieve best fitting cassocks.
Yes all our cassocks & robes are made to measure so it can be made to any size with no extra cost. We suggest you get measured by a proffessional tailor to achieve best fitting cassocks.
Yes we do make cassock and robes for women too. Only difference with men's cassock and women's cassock is the buttons are on the opposite side of the cassock from men's. The buttons are on the left for Women's and on the right side for men's cassock. So we request you to mention it is for a woman at the comments section at checkout page while placing your order.
Yes the cassock can be made with pocket slits on both sides or One side pocket and one side slit or both pocket and slit on both sides as per your preference with no extra cost. You may mention your request at the comments section at checkout page.
You can check your order status online by logging in to your account and by clicking order status (login->account->my order->view order history).
From 1st of Oct 2022, we have commenced the process of QC Documentation. We have applied intense quality checking process by sourcing mannequins for exact body measurements and noting all the measurements with proper picture proofs. Unless and until, your provided measurements are wrong there will not be any inaccuracy in the fitness. If you would like to opt for Quality checking documents, you are requested to submit your request to sale@psgvestments.com before the dispatch of your order. Upon receipt of your request we shall send you the quality checking report along with video review before the dispatch for your confirmation.
ORDERS
Your order will be dispatched in 2 weeks from purchase and after dispatch it will be delivered in 4 to 5 days. The processing time ( 2 weeks ) changes during seasonal time. But if you would like your order to be delivered by a particular time, we suggest you mail us at sale@psgvestments.com or contact us at +18022552045 to confirm if they can be delivered on time.
We request you to check your spam folder for the confirmation email.